Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. 

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations.

The Barback is responsible for supporting bar operations by maintaining cleanliness, organization, stock levels, and overall operational readiness throughout all assigned food & beverage outlets. This role assists bartenders and service teams in delivering exceptional guest experiences while ensuring efficient bar operations aligned with Viceroy standards.

Barbacks are expected to support multiple food & beverage outlets throughout the resort, including restaurant, lounge, pool, banquet, and special event operations, with scheduling and outlet assignments flexing based on business demands and operational needs. Must be available to work evenings, weekends, and holidays.

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Stock bar areas with liquor, wine, beer, mixers, juices, soft drinks, garnishes, glassware, ice, and operational supplies.
• Request, retrieve, verify, organize, and properly store bar requisitions and deliveries.
• Maintain cleanliness, sanitation, and organization of all bar and service areas throughout the shift.
• Assist bartenders with operational support to ensure efficient and seamless service flow.
• Clear glassware, remove trash, restock supplies, and maintain presentation standards throughout all assigned outlets.
• Develop and maintain working knowledge of all beverage offerings, menu items, and outlet operations.
• Complete all opening, closing, side work, and operational checklists according to department standards.
• Operate and maintain bar equipment, tools, and service areas safely and efficiently.
• Follow all food safety, sanitation, safety, and responsible alcohol service procedures.
• Respond promptly and professionally to guest requests and operational needs.
• Support banquet, pool, lounge, restaurant, and special event operations as business demands require.
• Maintain cleanliness and organization of storage areas, coolers, and back-of-house beverage spaces.
• Utilize proper communication and teamwork to support overall food & beverage operations.
• Attend required meetings, trainings, and departmental lineups.
• Maintain regular attendance, punctuality, professional appearance, and grooming standards.
• Ensure overall guest satisfaction through professionalism, efficiency, and attention to detail.
• Perform other duties as assigned by management.

• Previous barback, restaurant, hotel, resort, or hospitality experience preferred.
• Previous high-volume or multi-outlet food & beverage experience preferred.
• High School diploma or equivalent preferred.
• Strong communication and teamwork skills with the ability to interact professionally with guests and team members.
• Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced environment.
• Ability to maintain a positive, professional, and service-oriented demeanor at all times.
• Ability to work efficiently while maintaining cleanliness and operational standards.
• Ability to stand and move throughout the entire shift.
• Must be able to occasionally lift, carry, push, or pull up to 50 pounds and frequently move up to 20 pounds.
• Evening, weekend, holiday, and flexible shift availability required based on operational demands.
• Must maintain confidentiality and professionalism in all guest and operational matters.

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions