Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. 

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations.

The Houseperson supports the daily operations of the Housekeeping department by assisting Room Attendants, responding to guest requests, and managing the flow of linens, terry, uniforms, and housekeeping supplies throughout the resort. This position is responsible for receiving and inspecting all items returned from the contracted laundry provider, ensuring linens and uniforms meet the resort’s cleanliness, quality, and presentation standards before being placed back into circulation.

• Strip guestrooms of used linens and terry to support efficient room cleaning and turnover.
• Collect and transport soiled linens and terry to designated laundry staging areas.
• Deliver clean linens, terry, amenities, and housekeeping supplies to guest floors and Room Attendants.
• Respond promptly to guest requests, including delivery of towels, linens, amenities, rollaway beds, cribs, and other requested items.
• Receive, count, sort, and inspect all linens, terry, and uniforms returned by the contracted laundry provider.
• Inspect all returned items for cleanliness, stains, damage, proper finishing, and overall quality before placing them into circulation.
• Identify and document unacceptable, damaged, stained, or missing items and coordinate re-cleaning, repair, or replacement as needed.
• Prepare, count, organize, and stage soiled linens, terry, and uniforms for pickup by the contracted laundry provider.
• Manage the organization, storage, issuance, collection, and distribution of associate uniforms.
• Maintain accurate uniform inventory, including sizes, condition, exchanges, repairs, and replacement needs.
• Maintain appropriate linen, terry, uniform, amenity, and housekeeping supply levels.
• Stock and maintain linen closets, housekeeping storage areas, and Room Attendant supplies.
• Maintain linen rooms, uniform areas, and laundry receiving and staging areas in a clean and organized condition.
• Communicate laundry quality concerns, shortages, missing items, and discrepancies to the appropriate parties.
• Assist with the movement and storage of housekeeping equipment and supplies as needed.
• Follow all resort safety, sanitation, security, and cleanliness standards.
• Perform additional duties as assigned.

• Previous housekeeping, hospitality, or related experience preferred.
• Strong attention to detail and commitment to cleanliness and organization.
• Ability to work independently and as part of a team in a fast-paced environment.
• Reliable, flexible, and able to adapt to changing operational needs.
• Ability to communicate professionally with guests and fellow associates.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Must be able to stand and walk for extended periods and frequently bend, stoop, kneel, reach, push, and pull.
• Must be able to regularly lift and carry up to 100 pounds.
• Must be able to safely push and maneuver loaded housekeeping and linen carts.
• Must be able to transport linens, supplies, equipment, and other materials throughout the property.

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

This job opening was posted on 8/10/26 and will remain open for at least 75 days.