Highgate Hotels

Esthetician

Requisition Post Information* : Posted Date 2 days ago(6/6/2026 12:26 AM)
Job ID
2026-78819
Category
Spa
Location : Name
The Observatory Sun Valley, A Viceroy Resort
Job Location : Location
US-ID-Ketchum

Viceroy Hotels

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. 

Location

The Harriman, A Viceroy Resort Renderings

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Overview

Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations.

 

The Esthetician is a key representative of the spa’s commitment to exceptional skincare and holistic wellness. This role delivers expertly tailored facial and body treatments with a deep understanding of skin health, premium product lines, and luxury-level guest service. The Esthetician ensures each guest experiences restorative results, relaxation, and highly personalized care

Responsibilities

  • Perform a full range of advanced facial treatments, including cleansing, exfoliation, extractions, hydration therapies, anti-aging treatments, LED, microcurrent, and specialty enhancements according to spa protocols.
  • Conduct detailed skin analyses to customize treatments based on guest concerns, skin type, lifestyle, and goals.
  • Deliver all services with refined technique, gentle touch, and impeccable professionalism aligned with luxury standards.
  • Provide expert guidance on skincare routines, product usage, and aftercare to support long-term skin health.
  • Maintain full knowledge of all spa services, facial protocols, machines/technology, and premium skincare lines used within the spa.
  • Ensure treatment rooms are pristine, well-stocked, and prepared for each guest, reflecting the spa’s high standards of cleanliness and ambiance.
  • Uphold strict sanitation, health, and safety procedures at all times.
  • Document guest preferences, service notes, and contraindications accurately in spa software systems.
  • Educate guests on luxury skincare products and recommend personalized homecare regimens to enhance treatment results.
  • Meet or exceed individual and team retail goals through authentic, knowledgeable recommendations.
  • Participate in product knowledge sessions, brand trainings, and ongoing education.
  • Collaborate with spa coordinators, massage therapists, and management to ensure a seamless and consistent guest journey.
  • Support colleagues and maintain a positive, professional, and guest-focused team culture.
  • Assist with spa events, promotions, VIP experiences, and seasonal treatment offerings as needed.

Qualifications

  • Valid state Esthetician license and adherence to all regulatory standards.
  • 1–2 years of experience in a luxury spa, high-end beauty environment, or five-star resort preferred.
  • Proficiency with advanced skincare modalities such as microdermabrasion, LED light therapy, microcurrent, peels, and lymphatic techniques.
  • Strong knowledge of premium skincare ingredients, formulations, and treatment benefits.
  • Exceptional communication, presentation, and guest-service skills.
  • Flexible availability including evenings, weekends, and holidays.
  • Polished appearance and elevated professional demeanor.
  • Warm, intuitive, and guest-focused energy.
  • Deep passion for skincare, wellness, and ongoing learning.
  • Strong attention to detail and the ability to create a serene, nurturing environment.
  • High level of discretion, emotional intelligence, and respect for guest privacy

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