Highgate Hotels

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Requisition Post Information* : Posted Date 2 days ago(6/12/2025 2:01 AM)
Job Title
Room Attendant
Job ID
2025-66860
Category
Housekeeping
Location : Name
Hyatt Centric Delfina
Job Location : Location
US-CA-Santa Monica
Compensation Minimum
USD $24.93/Yr.
Compensation Maximum
USD $31.17/Yr.

Location

Viceroy Le Meridien Delfina Santa Monica

Hyatt Centric Santa Monica

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

  • Verify rooms are vacant and initiate maintenance requests

  • Welcome, Greet, and escort guests

  • Display a friendly, courteous and professional demeanor in all interactions with guests, patrons and   other employees

 

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

 

 

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Viceroy Hotels and Resorts is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Viceroy Hotels and Resorts to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.